Terms of Service

Effective Date: October 22, 2025 Last Updated: October 22, 2025

1. Acceptance of Terms

By accessing or using InfluenceFlow ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Platform.

2. Description of Service

InfluenceFlow is a marketplace platform that connects brands, agencies, and businesses ("Brands") with content creators and influencers ("Creators") for marketing campaigns and collaborations. We facilitate: - Campaign creation and management - Creator discovery and matching through media kits - Social media integration (Instagram, YouTube, TikTok, etc.) - Content delivery and approval - Payment processing - Performance analytics

3. User Accounts and Registration

3.1 Account Creation

You must provide accurate and complete information
You are responsible for maintaining account security
You must be at least 18 years old to use the Platform
One person may not maintain multiple accounts

3.2 Account Types

Creators: Individual content creators and influencers
Managers: Talent managers representing creators
Brands: Companies seeking influencer partnerships
Agencies: Marketing agencies managing brand campaigns

3.3 Verification

We may require identity verification for certain features, including payment processing.

3.4 Social Media Connections

When you connect social media accounts (YouTube, Instagram, TikTok, etc.): - You grant us permission to access the data you authorize through OAuth - You can revoke access at any time through your account settings - You are responsible for complying with each platform's terms of service - We will only use your social media data as described in our Privacy Policy

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to: - Provide accurate information in your profile and campaigns - Respect intellectual property rights - Comply with all applicable laws and regulations - Maintain professional conduct in all interactions - Honor campaign commitments and deadlines

4.2 Prohibited Activities

You may not: - Post false, misleading, or fraudulent content - Misrepresent your social media statistics or engagement metrics - Engage in harassment, discrimination, or abusive behavior - Violate platform or social media platform guidelines - Circumvent our payment system - Use automated tools to access the Platform - Share login credentials with others - Engage in spam or unsolicited communications

4.3 Content Standards

All content must: - Comply with FTC disclosure requirements - Be original or properly licensed - Not infringe on third-party rights - Meet platform community guidelines - Comply with applicable advertising standards

5. Campaign Terms

5.1 Campaign Creation (Brands)

Brands must provide clear, accurate campaign briefs
Payment terms must be specified upfront
Brands are responsible for legal compliance of campaigns
Campaign requirements cannot be changed after creator acceptance without mutual agreement

5.2 Campaign Participation (Creators)

Creators must deliver content as specified in campaign terms
Content must meet quality standards and deadlines
Creators are responsible for FTC disclosure compliance
Creators must have rights to use any music, images, or other content

5.3 Content Rights and Usage

Creators retain ownership of their original content
Brands receive usage rights as specified in campaign terms
Usage rights are non-exclusive unless otherwise agreed
Creators grant InfluenceFlow limited rights to display content for platform purposes

6. Payments and Fees

6.1 Platform Fees

InfluenceFlow charges a service fee on successful campaigns
Fee structure is disclosed before campaign acceptance
Fees are automatically deducted from payments

6.2 Payment Processing

Payments are processed through Stripe
Creators must provide valid payment information
Brands authorize payment upon campaign completion and approval
Payment disputes must be resolved through our platform

6.3 Refunds and Cancellations

Campaign cancellations must follow platform policies
Refunds are subject to campaign terms and completion status
Partial refunds may apply for partially completed work

6.4 Taxes

Users are responsible for their own tax obligations
We may provide tax reporting documents as required by law
International users must comply with their local tax requirements

7. Intellectual Property

7.1 Platform Rights

InfluenceFlow owns all rights to the Platform, including: - Software, design, and functionality - Trademarks and branding - Proprietary algorithms and matching systems

7.2 User Content

Users retain ownership of their original content
Users grant us license to use content for platform operations
Users represent they have rights to all content they upload

7.3 DMCA Compliance

We comply with the Digital Millennium Copyright Act and will respond to valid takedown notices.

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information, including data from connected social media accounts.

9. Platform Availability and Modifications

9.1 Service Availability

We strive for high uptime but cannot guarantee uninterrupted service
Scheduled maintenance will be communicated in advance
We are not liable for service interruptions

9.2 Platform Changes

We may modify features, pricing, or terms with notice
Continued use constitutes acceptance of changes
We may discontinue features or services with reasonable notice

10. Termination

10.1 Termination by Users

You may terminate your account at any time
Outstanding campaign obligations must be fulfilled
Some data may be retained as required by law

10.2 Termination by InfluenceFlow

We may terminate accounts for: - Violation of these Terms - Fraudulent or illegal activity - Extended inactivity - Business reasons with notice

11. Disclaimers and Limitations

11.1 Platform Disclaimer

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11.2 User Interactions

We are not party to agreements between users
We do not guarantee user performance or reliability
Users interact at their own risk

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR LIABILITY IS LIMITED TO THE FEES PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to indemnify and hold InfluenceFlow harmless from claims arising from: - Your use of the Platform - Your violation of these Terms - Your content or campaigns - Your interactions with other users - Your violation of any third-party rights, including social media platform terms

13. Dispute Resolution

13.1 Internal Resolution

We encourage resolving disputes through our customer support team first.

13.2 Arbitration

Disputes that cannot be resolved internally will be subject to binding arbitration under the American Arbitration Association rules.

13.3 Class Action Waiver

You waive the right to participate in class action lawsuits against InfluenceFlow.

14. Governing Law

These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law principles.

15. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and InfluenceFlow.

17. Contact Information

For questions about these Terms, contact us:

Email: support@influenceflow.io Legal Email: legal@influenceflow.io Website: https://influenceflow-app-53e2c4aa3387.herokuapp.com/

18. Changes to Terms

We may update these Terms periodically. Material changes will be communicated through: - Platform notifications - Email notifications - Posted notice on the Platform

Your continued use after changes constitutes acceptance of the updated Terms.

These Terms of Service were last updated on October 22, 2025 and are effective as of October 22, 2025.